Refund Policy
Last updated: July 2026
1. Event Tickets
Full refund if cancellation is requested at least 48 hours before the event start time. No refund for cancellations after that cutoff. If Stride Run Club cancels or postpones an event, a full refund will be issued.
2. Subscriptions
Subscriptions can be cancelled at any time; access continues until the end of the current paid billing period. No partial or pro-rated refunds are issued for cancellations mid-cycle.
3. Merchandise
Defective or incorrect items may be replaced or refunded within 7days of delivery, subject to proof of purchase. Used or worn items are not eligible for return. Merchandise sold by partner merchants may be subject to that merchant's own return policy, disclosed on the relevant product page.
4. Processing Time
Approved refunds are processed via Razorpay within 7 business days of approval.
5. Contact for Refund Requests
⚠️ Draft for review — bracketed fields are placeholders pending entity registration, and this document should be reviewed by a lawyer before being treated as final.